This interactive and engaging training seminar is a masterclass in the most important aspects of management and leadership in the context of a public sector that is facing the challenges of adapting to increasing public expectations and...

More highly motivated employees are likely to increase an organisation’s productivity levels. In the public sector, there may be less scope than elsewhere to provide substantial transactional rewards for performance. So how, in the civil service context,...

Effective delegation is a core skill for all types of managers. Failing to delegate effectively has immediate and longer-term consequences for the individual manager, their team and the organisation. Effective delegation can ease managers’ workloads and it...

This training workshop is designed to help you if you feel that you could benefit from the ability to think and react more quickly and fluently in professional settings. Some people seem to have a knack for...

In practically whichever country you look at, women tend to be under-represented at the higher organisational levels. Many countries have legislation in place to address this issue, but even where discrimination and pay disparity are illegal, such...

In practically whichever country you look at, women tend to be under-represented at the higher organisational levels. Many countries have legislation in place to address this issue, but even where discrimination and pay disparity are illegal, such...

One approach to policy-making that is gaining traction around the world as 2025 starts is the concept of mission-driven government. It is intended to address some of the practical challenges of policy, such as better design and...

One of the most commonly identified group of problems facing civil service departments in terms of accessing, making effective use of, and sharing data and information, are the issues of data quality, data storage, legacy records and...