• Strategic Implementation and Delivery – A Practical Guide

    A strategy is only as good as its implementation. This course considers the challenge of strategic policy with an emphasis on implementation and delivery. It guides you through a series of questions and tools that will enable...

    • Posted September 3, 2021
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  • Introduction to Providing Customer-Centric Digital Services in Government

    This live and interactive seminar has been designed for everyone who is becoming involved in the provision of digital services in government. The subjects covered provide a comprehensive overview of what digital service provision means, what the public...

    • Posted May 27, 2021
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  • Project Planning: Moving Seamlessly from Strategy to Delivery

    A lack of effective project management is one of the most common reasons why strategies and policies fail to be delivered successfully. This course distils the essentials of project planning into a very interactive course that will...

    • Posted March 8, 2021
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  • Delivering Public Good through Policy

    Achieving the successful delivery of public good by means of policy intervention is one of the primary rationales for the existence of the civil service and the wider public service. Public good underpins and even defines the...

    • Posted February 26, 2021
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  • Modifying Behaviour through Policy

    This live, interactive online training seminar will examine the most effective approaches to delivering change in individual or group behaviour through policy interventions. Political imperatives and the need for rapid action can mean the deep psychological level on...

    • Posted February 26, 2021
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