Understanding Leadership in a Digitally Enabled and Data Driven World

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

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This training seminar will examine the position and profile of modern leadership in a digitally enabled and data-driven world.

Leadership is key to any successful change. Engaging with opportunity, leaning into risk, and most importantly, bringing people on the journey of change willingly and safely. Yet, all too often leadership falls short of our focus when it comes to setting ourselves up for successful change and transformation, leading to 84% failure rates in some digital transformation efforts.

It is vital that governments succeed in their digital transformation efforts. Adopting a new profile for leadership is one of the most important ways to achieve this.

This seminar will look into the macro landscape of business and government and why the need for a new leadership mental model is required. We will then unpack exactly what that mental model looks like and the journey we can all take towards evidencing these mindsets in our own leadership practice to accelerate change and transformation all around us.

Topics that will be examined include:

  • The macro case for a new kind of leadership mindsets
  • Understanding the power of mindset shift to drive behaviour change
  • A framework focused on leadership mindset to accelerate digital transformation
  • An approach for changing our own mindset and that of others
  • Understanding how to connect leadership more closely to change and innovation
  • Understanding how to bring innovation into the micro-moments of business-as-usual

Who is it designed for?

This seminar is designed for civil service leaders: including ministers, directors, senior managers and senior change and transformation practitioners. It will be of relevance and great interest for any senior member of staff as the seminar explores the relationship between leadership and successful digital transformation

How will you benefit from attending?

Adopting the right mental model for leadership in a digital age is no longer a choice, but an imperative. This seminar provides a deep understanding of what this looks like. It also analyses how to assess and develop this leadership mindset through the lens of a framework used internationally across both the private and public sectors.

Learning Outcomes

You will:

  • Understand the gap between leadership mindset and digital transformation; and learn how to bridge this gap yourself and within other colleagues
  • Learn the 7 mindsets of digital age leadership
  • Analyse and learn how to shift mindset
  • Examine and learn the fundamentals of a framework that shifts digital transformation away from project focus towards people focus
  • Understand how your own leadership profile maps to the mindsets of a modern leader
  • Learn how to accelerate change and transformation by focusing on your own leadership practice


Session One: This is the Digital Age. All change please! All change!

  • The forces of change driving the need for new leadership
  • Traditional leadership versus modern leadership
  • Operating models and which one is best
  • IR 4.0 v IR 5.0
  • Facilitated delegate discussion

Session Two: People First

  • Understanding the Audience Value Chain
  • The impact of COVID on change and transformation
  • The rise of humanity in the workplace and ethical leadership
  • Managing hybrid teams and shifting to networked ecosystems
  • Immunity to change
  • The MAYA principle
  • Delegate experience sharing

Session Three: Introduction to The People Framework for Digital Transformation

  • 3 Tenets
  • 7 Mindsets
  • 4 Ps
  • The transformation arc & maturity framework
  • Delegate examination of current leadership ecosystems


Session Four: Leadership up Close & Personal

  • 7 Mindsets in detail
  • Assessment & Observation
  • Your leadership brand & narrative
  • First Principles Thinking in leadership practice
  • Discovery & Discussion

Session Five: How to Remove the Barriers of Change

  • The Power of One approach
  • The power of habit
  • Shift from Time Management to Attention Management
  • Decision-making in a digital age


  • Facilitated delegate discussion on lessons learned
  • Implications for delegates’ own responsibilities
  • Further sources of insight and evidence
  • Explanation of optional Day Two training focused on Application


This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

Our training seminars are based on

  • A vast reservoir of knowledge about effective, delivery-focused approaches that are designed to enable you to achieve better results in your place of work
  • Expert practitioner and thought-leader experience, covering a comprehensive range of practical knowledge and people skills, to help you to work more productively
  • International perspectives and experience, enabling transferability and applicability wherever in the world you are from

Our training team

  • Our L&D team have all had successful careers as practitioners in their fields of expertise. They bring their experience, knowledge and skills to support the professional development of other public servants
  • Our team all now work as professional trainers, blending practitioner experience with professionally designed L&D solutions
  • Between them, our team have provided training for more than 100,000 public servants from 120 countries

Our training ethos

  • We deliver people-focused training designed to help you perform better
  • We provide practical insights, based on years of experience about what works, combined with practical methods to help you to make it work effectively in your own organisation
  • We are here to help you to perform better


Mel Ross

Mel is a deeply inspiring and motivational mentor-coach. 

“Purposeful in my mission to help leaders all over the world master who they are to better master what they do and connect their leadership value to making the world a better place” 

Mel is a near futurist who advises and works with leaders, entrepreneurs and organisational boards on the potential and opportunity that technology brings for the good of humanity and our ability to become better custodians of our communities and environments. Mel is currently researching for her book: The Little Book of Datamindfulness. 

She is the Chief Experience Officer & Founder of Adapt2Digital, whose digital age leadership profiling tool has been used by over 2,000 leaders across the globe to understand their strength areas and development areas against the mental model of a modern leader; building transformational pathways to become effective role models for a better team, organisation, community and world. 

Mel is also CEO and chief architect for The Dilyn Way (The People Framework for Digital Transformation). Working with governments and private sector organisations all over the world to connect Digital Transformation with Humanity and Environmental Sustainability.

This is an open programme and an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services.