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Digital, Data & Technology

Scott Jones, president of Shared Services Canada speaks to his peers at the Global Government Digital Summit in Ottawa.

Canadian government IT agency flags digital risks and opportunities

In a briefing for Joel Lightbound, minister of government transformation, public works and procurement, leaders at Shared Services Canada (SSC) have outlined key challenges and opportunities for government digital transformation. […]

President Trump announces design initiative to make government digital services ‘useable and beautiful’

US president Donald Trump has signed an executive order to launch a new America by Design initiative aimed at improving government digital services and websites. It includes the creation of […]

UK Treasury takes steps to integrate finance and performance data

The UK Treasury department is to procure a system that will integrate finance and performance data as part of the government’s plans to “rewire the state”. The government published a […]

Trump administration launches health data-sharing initiative

The Trump administration has announced a new digital health initiative focused on making health information interoperable and enabling patients to access their own health records more easily. This includes promoting […]

UK plans to ban public sector bodies from making ransomware payments

The UK government is planning to ban public sector bodies and operators of national critical infrastructure from paying ransom demands to cyber attackers. This would include hospitals, local councils and […]

Investment in modern tools key enabler of digital innovation in government

Investment in modern tools and platforms and associated training are considered critical to enabling governments to capitalise on digital and data for innovation, according to civil servants surveyed by Global […]
The letters CIO on a post it note.

‘Not just another back office function’: US government pledges to empower federal CIOs

A senior figure in the White House has called for technology leaders in the federal government to be embedded in leadership across departments and agencies, and to better coordinate on […]
Feryal Clark Photo House of Commons

UK government’s ‘once only’ rule to remove need for citizens to repeat information

The UK government will implement a rule meaning that citizens don’t need to repeat information across multiple services and departments, a minister has confirmed. Responding to a parliamentary question earlier […]

UK government agrees deal with Google to tackle legacy tech

The UK government has agreed a deal with Google Cloud to phase out old public service contracts and to provide civil servants with the technology skills they need. The partnership […]
A photo from the e-Estonia showroom as part of the Estonian European Union presidency in 2017. Estonian Presidency's photo, licensed under Creative Commons BY 2.0

How to build digital credentials that work in government

Many governments have developed or are in the process of developing digital credentials, but they can encounter barriers that hinder the completion of the process or do not allow them […]