Empowering public servants to make confident, informed decisions with data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace artificial intelligence (AI) and the promise it holds for innovation and transformation.
At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into:
- How governments are using data and AI in decision-making today and the potential for the future.
- The major challenges to using data and AI in decision-making and how to overcome them.
- How AI agents can be used in decision-making.
- Preparing to succeed with data and AI for decision-making.
- Examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.








