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Digital Identity

A photo from the e-Estonia showroom as part of the Estonian European Union presidency in 2017. Estonian Presidency's photo, licensed under Creative Commons BY 2.0

How to build digital credentials that work in government

Many governments have developed or are in the process of developing digital credentials, but they can encounter barriers that hinder the completion of the process or do not allow them […]

Christine Bellamy speaks to her peers at the Global Government Digital Summit in Ottawa.

Digital identity dilemmas – and how governments are working to overcome them

If done right, digital credentials can provide the convenience and user experience citizens crave. At the Global Government Digital Summit, public service leaders shared their approaches to digital ID Citizens […]

New Zealand sets out the rules for trusted digital identity services

The New Zealand government has finalised its Digital Identity Services Trust Framework, kickstarting the country’s push to roll out a suite of digital identity services. The framework establishes the rules […]

As digital ID adoption grows, government leaders share lessons learned and future plans

Global Government Forum’s Digital Leaders Study 2023 identified digital ID systems as an essential capability for seamless citizen-centric services. However, some governments have also experienced pushback against digital ID plans, with […]
A tablet computer displaying a digital identify screen

US National Institute of Standards and Technology refreshes digital ID guidelines 

The US National Institute of Standards and Technology (NIST) has set out a draft update to its digital ID guidance for federal government organisations on verifying service users online. The […]
A picture of Zurich in Switzerland.

Swiss digital ID chief highlights need for more time to decide tech and cost details

The politician leading on the establishment of a federal digital ID system for Switzerland has said that government authorities “need more time” to process technology and cost considerations before confirming […]
A photo of the presidential palace in Jakarta, Indonesia

Digital ID among Indonesia transformation priorities; UK develops Civil Service Reward Strategy: news in brief

Global Government Forum’s digest of the news you need to know but might have missed. Indonesia names digital ID among transformation priorities The government of Indonesia has embarked on a […]
Biometric eye reader

Australian government tables Digital ID Bill to expand service

The Australian federal government is a step closer to creating a national digital identity system after introducing fresh legislation to the country’s senate on 30 November. A key function of […]
Scrabble blocks arranged to spell 'Who Are You'

UK government responds to digital ID ‘misconceptions’ after public consultation

The UK government has published a myth-busing article over its plans to develop digital identify verification for online services after what it said were “several misconceptions” about the programme. The […]
The GOV.UK Verify

UK government officially shuts down beleaguered Verify ID service

The UK government’s controversial GOV.UK Verify platform has been closed down for good following an announcement that no public services were using it to support user logins. The platform, developed […]