Digital, Data & Technology

Privacy, security, trust, transparency: how to enable data-sharing in government

At the Global Government Digital Summit, digital leaders set out the barriers to government data sharing – from citizens’ suspicions to systems that disincentivise departments – and shared ideas for making […]

Staying true to yourself: Five minutes with Ima Okonny of Employment and Social Development Canada

In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders who will speak at our Innovation conference. Taking place in London […]

Solving the right problems: Five minutes with Wei Boon Goh, chief executive of Singapore’s Government Technology Agency

In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders who will speak at our Innovation 2025 conference. Taking place in […]
Christine Bellamy speaks to her peers at the Global Government Digital Summit in Ottawa.

Digital identity dilemmas – and how governments are working to overcome them

If done right, digital credentials can provide the convenience and user experience citizens crave. At the Global Government Digital Summit, public service leaders shared their approaches to digital ID Citizens […]
Patrick Vallance, the UK minister of state for science, research and innovation gives a speech at a lectern against a grey background.

UK Spending Review will upgrade legacy technology in government, says minister

The UK’s minister of state for science, research and innovation has confirmed that the government will use the forthcoming Spending Review to address ageing IT systems and make investments in […]
Government of Canada chief information officer Dominic Rochon speaks to peers at the Global Government Digital Summit in Ottawa, October 2024.

Looking skyward: how governments are moving from cloud-first to cloud-smart

Cloud computing offers numerous benefits – but governments must ensure that its use is effective in providing rapid, secure, and stable access to digital services. At the Global Government Digital […]

Formal data-sharing mandates should be introduced in UK public sector, suggests study

Permanent secretaries in the UK civil service should be given formal mandates to share data for the public good, according to a new study by PA Consulting in partnership with […]
A woman writes notes on AI challenges in service delivery on a board during a working group at the Global Government Digital Summit

Aiming high with AI: making artificial intelligence ubiquitous across government

Governments are working hard to harness AI – but how to move its use from being considered novel to the norm? At the Global Government Digital Summit, digital leaders discussed […]

A lesson in transformation: how a UK digital driving licence went from ‘not possible’ to coming this year

“When people order their groceries, book a holiday or check their bank accounts, they expect and receive a seamless and easy experience. The same should be true of government services… […]
Science secretary Peter Kyle demonstrating the GOV.UK app

‘A job centre in people’s pockets’: how the UK government’s app will work – and the ambitions for the future

Few things better capture the transformations that digital technology has brought into the world in the last two decades than the ubiquity of the app. From connecting with friends and […]