Digital Transformation

The power of partnerships: outgoing US federal CIO Clare Martorana reflects on how to drive government transformation

As she leaves the US federal government, Clare Martorana reflects on the accomplishments – and frustrations – of one of the biggest technology jobs anywhere in the world Technology in […]

Towards a digital operating model: The year ahead with defence digital transformation leader Ross Ermel

In this ‘Five Minutes With’ series, we interview senior civil servants about their achievements in 2024 and goals for the year ahead. This interview features Ross Ermel, assistant deputy minister for […]
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From how governments are using AI to how Whitehall works: Global Government Forum’s top webinars of 2024

Global Government Forum’s regular webinars share insight on how governments around the world are tackling a host of policy issues, from the use of AI to how to structure government […]

Scaling AI: The year ahead with 10 Downing Street’s chief analyst Laura Gilbert

In this ‘Five Minutes With’ series, we interview senior civil servants about their achievements in 2024 and goals for the year ahead. Our first interview is with Laura Gilbert, the […]

One step at a time: How three countries approach innovation in government

Governments around the world are trying to innovate to drive efficiency, deliver better services and meet citizen expectations around speed and ease of use. On a recent Global Government Forum […]
A picture of attendees at Government DX. Photo: Taylor Mickal Photography

The wrong kind of inheritance: how to replace legacy technology in government

In many countries, digital leaders can’t move forwards until they’ve first looked backwards – finding ways to handle an awkward legacy of outdated, inflexible technology systems. At the GovernmentDX summit […]
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Succeeding with government digital services: Lessons from the UK, the US and Iceland 

Digitising services is intended to make it easier for citizens to interact with government and complete common tasks. There is still much work to do here and each new digital […]

Why accessible digital services are an innovation opportunity for governments

As government services are increasingly digitalised, it’s essential that public service organisations take steps to ensure accessibility in online spaces just as in the physical realm. During a recent Global […]
Kevin Cunnington speaking at Global Government Forum's Digital Summit

Exclusive research sets out how the next US administration can lead on digital service delivery

A new Global Government Forum report has set out the steps that the next US administration should take to drive digital transformation across the federal government. In a timely report […]
GGF Digital USA CIO Study front cover

From Lagging to Leading: The Opportunity for a Breakthrough in U.S. Government Digital Service Delivery

In a timely report published as the U.S. Federal Government presidential transition begins, Global Government Forum has identified key reforms that President Trump’s incoming administration could make as part of […]