Equipping public servants to succeed

June 6, 2024

Webinar looking ahead to AccelerateGOV (Fall 2024)

As the demands on government have increased, so too has the need for civil servants to be provided with flexibility to respond to these pressures. However, as former clerk of the Privy Council Michael Wernick has noted, “the plumbing and wiring of the public service is very difficult to get attention and investment for”. But to enhance efficiency and improve services for citizens, public servants need modern tools and systems – enabling them to realize the potential of data, streamline organizational management, bolster collaboration and cut the time spent on repetitive, low-value tasks.

As part of Global Government Forum’s AccelerateGov conference, this session looked at how governments can help free public servants to provide better public services by thinking as hard about the internal services government provides for staff as they do for frontline services, and the foundational things public servants need to know.

Join this session to find out:

  • The opportunities – and barriers – to introducing better technology and systems for internal public service systems.
  • The lessons from how technology was deployed to deliver government services during the coronavirus pandemic.
  • How government departments can provide new technologies such as artificial intelligence to their staff.


Lauren Hunter, Director, Talent Policy and Platforms, Digital Talent and Leadership Sector, Office of the Chief Information Officer of Canada, Treasury Board of Canada Secretariat

Lauren Hunter is the Director for Talent Policy and Platforms in the Office of the Chief Information Officer of Canada. Lauren and her team design and develop modern talent platform systems that support excellence in public service recruitment, paired with equity advancement and a focus on results. Lauren holds a Doctorate in Human Rights, and has spent the past decade applying this lens to digital government initiatives that prioritize inclusion, human experience, and the delivery of measurable, concrete outcomes for Canadians.

Meagan Collins, (A)Chief, Enterprise Information Management, Corporate Services Sector, Treasury Board of Canada Secretariat

Meagan Collins in the Chief of Information Management within the Corporate Services Sector at Treasury Board Secretariat. Meagan is a dynamic leader in information management, working with her team to bring fresh perspectives and innovative strategies to drive digital transformation. Meagan holds master’s degrees in both Library and Information Science as well as Political Science and has gained valuable expertise in information architecture, data governance, lifecycle management and digitalization initiatives in both the public and private sector.

Elizabeth Rhodenizer, Chief Health and Wellbeing Officer, Association of Professional Executives of the Public Service of Canada (APEX)

Elizabeth has over 26 years of cyber security, IT operations, enterprise service delivery and transformation, and government policy and strategy experience and was honored as one of Canada’s Top Women in Cyber Security (2020). She served as Champion for the Indigenous Circle at Shared Service Canada and while Chief Information Officer she was the Women’s Network Champion at the Public Service Commission of Canada.

Today, Elizabeth leads the APEX Executive Work and Health Study, in collaboration with researchers, and works with executives and government departments and agencies to evolve the health and well-being cultures across government for today’s executives and tomorrow’s leaders.

Webinar chair: Richard Johnstone, Executive Editor, Global Government Forum

Richard Johnstone is the executive editor of Global Government Forum, where he helps to produce editorial analysis and insight for the title’s audience of public servants around the world. Before joining GGF, he spent nearly five years at UK-based title Civil Service World, latterly as acting editor, and has worked in public policy journalism throughout his career.

AccelerateGOV will take place in Ottawa, Canada in Fall 2024. It is free to attend for all public servants. REGISTER YOUR INTEREST HERE.