All posts tagged "Public services"

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  UK government launches GOV.UK digital services app for smartphones

  The UK government has launched the first version of its GOV.UK app to provide citizens with digital access to government services and benefits.   The app’s initial release to British

  • Posted July 2, 2025
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  Call to rewire UK government Spending Review process to create ‘always on’ approach

  A radical overhaul of how the UK government runs its Spending Reviews is needed to make sure government funding decisions are more responsive and provide real-time information on public service

  • Posted July 1, 2025
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  License to build: understanding what people think about public sector use of AI

  Imogen Parker of the Ada Lovelace Institute argues that the public sector must consider people’s comfort with AI if it is to use the technology effectively. Here, she sets out

  • Posted June 24, 2025
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  How to lead public sector data and digital transformation

  Insight on how to use data and digital integration to cut costs and improve public services How are government departments using data and digital services to support better decision-making and

  • Posted June 17, 2025
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  UK Spending Review sets out how government will make reform of the state happen

  The UK government has set out how it will fund its transformation ambitions for the country, with plans to upgrade the state so it meets “the priorities of working people”.

  • Posted June 11, 2025
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  Opinion: How the UK could turn ‘citizen data’ into a national asset

  Data is the lifeblood of artificial intelligence (AI) and as such is a hugely valuable resource. Entrepreneur Matt Clifford’s report on the AI Opportunities Action Plan, commissioned by the UK

  • Posted May 28, 2025
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  UK government’s AI system ‘Humphrey’ set to review thousands of public consultations to improve civil service efficiency

  The UK government has launched its own artificial intelligence system to review thousands of public consultations. The multi-tool suite ‘Humphrey’ was named after a fictional bureaucrat written into the 1980’s

  • Posted May 22, 2025
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  How UK metro mayors are focused on digital transformation

  A CGI analysis of the digital priorities of metro mayors around the UK finds many similarities in the areas of focus – but also several shared barriers Tara McGeehan, president

  • Posted April 28, 2025
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  Bringing in good ideas from everywhere: how to tackle groupthink in government

  Creating diverse and inclusive public and civil service teams is one of the key ways that governments can ensure that services are responsive to the needs of their populations –

  • Posted April 17, 2025
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  ‘Radical reimagining’: lessons for the use of AI in public services and policymaking

  Imogen Parker of the Ada Lovelace Institute distils six years of examining AI and data-driven technologies in the public sector – and more than 30 reports and research papers –

  • Posted April 1, 2025
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