How to build digital credentials that are inclusive for all
To make the most of the potential for government to use digital to improve services, departments and agencies work together to create interoperable systems and processes.
The UK government’s One Login programme has a mission to ‘make it easy for everyone to access government services’ – but there are barriers to developing systems at scale and which are focused on users.
This webinar will look at how the government can develop digital credentials in a way that are inclusive and effective. It will look at the barriers to deploying credentials, which include UK government findings that only 4% of users under the age of 17 have enough financial or government footprint for identification, and 42% have difficulty completing online tasks and therefore need help from friends and family.
Join this session to discuss:
- How digital credentials can help join up services for users.
- How to build digital credential systems that are agile and inclusive
- How to persuade departments to sign up to unified credentials systems across government.
Civil servants can register here for free to attend this webinar
Time
Greenwich Mean Time (GMT): 11:00 – 12:15
Panel
Webinar chair: Siobhan Benita, Moderator, Global Government Forum
Siobhan was a senior civil servant in the UK with more than 15 years’ Whitehall experience. She worked in many of major delivery departments, including Transport, Environment, Health and Local Government. She also had senior roles at the heart of government in the Cabinet Office and HM Treasury, including supporting the then Cabinet Secretary, Lord O’Donnell, to lead work on civil service reform and strategy. Siobhan left to run as an independent candidate in the Mayor of London election. She subsequently joined her alma mater, Warwick University, as Chief Strategy Officer of Warwick in London and Co-Director of the Warwick Policy Lab.
