Joining up digital and data for better services

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November 1, 2022
United Kingdom
Digital & technology

Digital and policy professionals agree on the need to build services around the user – and this goal cannot be achieved if public bodies operate discreet, stand-alone digital systems. There are huge opportunities to improve the efficiency, impact and accessibility of public services here, both through digital transformations and by making better use of the public sector’s vast data assets.

But public bodies will only realise the potential if they can work together, sharing datasets, using common platforms and integrating user journeys, and currently they are limited by both legislation governing what data they can share, and digital transformation schemes that do not cross departmental or agency boundaries.

Despite this, there are obvious opportunities to be harnessed. The government’s plans for a new digital identify scheme creates the potential to join up central and local government services, while the response to the coronavirus pandemic has shown the scope for government to use data to provide better, more target services using data. A more coordinated data plan across the public sector could be used to build more responsive, more tailored services.

This webinar will look at how this could be achieved, including:

  • what barriers need to be overcome to better sharing data across the public sector
  • how organisations can develop their own data plans to unlock insights
  • what rules currently prevent better data sharing across the public sector, and how they can be overcome

Public servants can register here for free to attend this webinar


Greenwich Mean Time (GMT): 14:30 – 16:00