Governance – Leading a Culture of Best Practice Organisational Compliance

This is an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.


Governance is about so much more than compliance with statutory regulations and the presence of effective internal audit trails. Without those, you have no organisational governance framework. But with them, you don’t necessarily have an organisation that has top-notch quality governance.

Governance is also about organisational culture. It relies on attitudes, responsibility, effective leadership, achieving full-spectrum staff buy-in. And more than likely, an element of organisational change.

This seminar will examine how you can move your organisation from current levels of compliance to best practice. It will examine a range of issues and approaches to empower you to implement effective governance throughout your organisation.

Who is the seminar designed for?

The seminar is designed to provide useful and important information for people working at all organisational levels, from leaders and senior managers with responsibility for setting the organisational strategies and priorities, through to line managers and team members with responsibility for implementation and compliance.

How will you benefit from attending?

You will benefit from the examination and analysis of what works and what to avoid. You will learn how to improve your planning and preparation processes, and develop a deeper understanding of organisational behaviour and group psychology. You will also plan how to interact with and tackle resistance and achieve buy-in, and look at how to develop successful internal communication strategies.

Learning Outcomes

You will:

  • Understand best practice approaches to governance across sectors
  • Learn how M&E and benchmarking can help you improve your governance and compliance
  • Appreciate the crucial role of communicating and espousing values-driven behaviours, and of leading by example
  • Understand the importance of organisational culture, and the roles of managers, team leaders and staff within this culture
  • Learn how to plan for change in the context of embedding good governance and compliance attitudes, and how to roll out a change programme successfully


Session One Overview and Introduction to Governance Best Practice

Overview of the principles and characteristics of robust governance
Commonalities in good governance and transferability across organisations, sectors and continents
Distinguishing between processes and attitudes
Monitoring and evaluating to ensure full compliance and implementation
Techniques for applying methodologies from M&E to specific statutory and regulatory frameworks
Discussion of delegates’ experiences and sharing of approaches

Session Two Benchmarking and Values in Governance Contexts

Benchmarking internal compliance with organisational governance frameworks
Applying best practice above and beyond – ethical decision-making (what is it? how to do it, who to communicate it to, what to avoid)
Tools for analysing and evaluating the organisational benefits of broader public attitudes (the green economy, fair trade, the “gig” economy, standards in public life, CSR, public good)
Working collaboratively with trade unions – the practicalities of values-based approaches
Collaboration with investors and other stakeholders
Facilitated discussion


Session Three Organisational Culture

What does organisational culture mean? Definitions and importance
Understanding Culture as an all-pervading environment that sets the tone for staff behaviour at every organisational level
How does organisational culture impact on attitudes, behaviours, motivations, and performance?
Leading by example and setting the tone – Culture as a top-down environment
Management behaviours at all levels reinforce cultural norms and practices, for both good and bad
Analysis of what impacts on collective cultures. Understanding vested interests, ways of working, hierarchies, empires, teams, relationships, comfort zones
The role of HR – reinforcement and reward of ethical behaviour, managing performance and strategically tackling the drivers of bad workplace cultures
Delegate input

Session Four Implementing and Embedding Organisational Change

Techniques for developing a robust change programme
Mapping benefits and objectives realistically, making decisions and defining the strategy, project planning, communications
Anticipating resistance, understanding and interacting with it, and working with people to achieve buy-in (change cannot be imposed successfully, it must be embedded collaboratively as part of a virtuous circle)
The role of communications, persuasion and influencing in preparing for and rolling out change
Transparency, honesty and listening to feedback
Timescales, building on success, evaluation and improvement planning
Final discussion


This is an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.

Our training seminars are based on

  • A vast reservoir of knowledge about effective, delivery-focused approaches that are designed to enable you to achieve better results in your place of work
  • Expert practitioner and thought-leader experience, covering a comprehensive range of practical knowledge and people skills, to help you to work more productively
  • International perspectives and experience, enabling transferability and applicability wherever in the world you are from

Our training team

  • Our L&D team have all had successful careers as practitioners in their fields of expertise. They bring their experience, knowledge and skills to support the professional development of other public servants
  • Our team all now work as professional trainers, blending practitioner experience with professionally designed L&D solutions
  • Between them, our team have provided training for more than 100,000 public servants from 120 countries

Our training ethos

  • We deliver people-focused training designed to help you perform better
  • We provide practical insights, based on years of experience about what works, combined with practical methods to help you to make it work effectively in your own organisation
  • We are here to help you to perform better


Tony Cash

Tony Cash is an expert on policy, strategy and regulatory best practice. He is a former civil servant and his roles included Head of Strategy and Communications for the Joint Trade Policy Unit and Deputy Director of the Department for Business internal training team.

In his role as a training consultant, he has trained people in policy-making best practice and better regulation across the UK and overseas (including Bermuda, British Virgin Islands, Cayman Islands, Dubai, Guernsey, Ireland, Kenya, Malta and South Africa).

He has worked with many government organisations on impact assessment. He also provides training on many related subjects including change management, governance, leadership, parliamentary affairs, project management, public service reform, risk management and strategic management.

He delivers training in a wide range of formats including online. Tony is also an organisation development expert (MSc OD) and holds qualifications in coaching (Certificate in Executive Coaching), training (CIPD Certificate in Training Practice), project management (PRINCE 2 Foundation and Practitioner) and Neuro-Linguistic Programming.

This is an in-house training course. For further information and pricing contact [email protected] or phone on +44 20 7661 7817.