All posts tagged "Public services"

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  Building trust in government through data-driven decisions

  Convincing at least 70% of the population to get vaccinated against COVID-19 has been one of the biggest challenges faced by the Belgian government in recent decades. To do so,

  • Posted November 18, 2021
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  Civil servants confident in their organisations’ agility but barriers to progress remain, study finds

  Four in five civil servants across nine countries say their organisation’s response to the COVID-19 pandemic has helped it to develop significant new capabilities, according to a major new survey

  • Posted November 9, 2021
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  International GovTech maturity “lower than expected”, says World Bank

  Despite increasing investment across the world, GovTech maturity is “lower than expected” in most countries and digital citizen engagement lacking, research from the World Bank has found. While most governments

  • Posted September 22, 2021
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  Estonia calls for tech innovators to collaborate on new government services

  The Estonian government is granting tech-driven organisations and entrepreneurs access to its technological resources on the proviso that it can have free use of any resulting tools and services. It

  • Posted September 14, 2021
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  Japan launches Digital Agency

  The Japanese government has launched a new Digital Agency to spearhead the development of online public service delivery and integrate IT systems across departments and agencies. The agency, which began

  • Posted September 8, 2021
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  Pilot project launches to get Canadian federal workers back to the office

  Public Services and Procurement Canada (PSPC) has launched a voluntary, pathfinder project to support a return to office work. More than 200 employees in the national capital region, which includes

  • Posted August 5, 2021
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  From leaders to learners: digital chiefs’ pandemic lessons

  Since the pandemic arrived, governments have leaned heavily on technological solutions to protect citizens and businesses. At a GGF webinar, digital leaders from the UK, South Korea and Canada discussed

  • Posted July 5, 2021
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  Algorithm and blues: avoiding the traps in new tech

  Algorithms can be immensely valuable in public services; but as the UK’s ill-judged A-levels algorithm demonstrated, badly designed systems can damage citizens and governments alike. At a recent GGF webinar,

  • Posted June 30, 2021
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  Nordics lead EU’s innovation league table

  An annual exercise to assess which countries in the EU and beyond have created the best environments for innovation across their private and public sectors has hailed Sweden as the

  • Posted June 24, 2021
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  The twin transition: digital transformation in government can also boost sustainability

  From using data and AI to decide where to install electric vehicle charging points to cloud adoption, there are many ways digital technologies can help governments support sustainability. At a

  • Posted June 17, 2021
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