Transformation journey: from digitally challenged to digitally savvy
As anyone in government knows, implementing a digital transformation strategy can be fraught with difficulty, especially when there are legacy systems to contend with.
Tourism NI – the body responsible for the development and marketing of Northern Ireland as a tourist destination in partnership with government and industry – had ambitions to drive innovation through digital technology but it had hit a stumbling block.
Realising it needed specialist help, it partnered with Codec – a Microsoft Dynamics partner – which began developing Tourism NI’s technology roadmap and moving its core business processes to the cloud.
Investing in its technology infrastructure led to enhanced IT performance and security, a boost in staff productivity, improved end-user experience and citizen engagement, and cost efficiencies.
Download the case study to find out how it achieved its goals.
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