Transformation journey: from digitally challenged to digitally savvy

By on 10/01/2020 | Updated on 24/01/2020

As anyone in government knows, implementing a digital transformation strategy can be fraught with difficulty, especially when there are legacy systems to contend with.

Tourism NI – the body responsible for the development and marketing of Northern Ireland as a tourist destination in partnership with government and industry – had ambitions to drive innovation through digital technology but it had hit a stumbling block.

Realising it needed specialist help, it partnered with Codec – a Microsoft Dynamics partner – which began developing Tourism NI’s technology roadmap and moving its core business processes to the cloud.

Investing in its technology infrastructure led to enhanced IT performance and security, a boost in staff productivity, improved end-user experience and citizen engagement, and cost efficiencies.

Download the case study to find out how it achieved its goals.

    Codec: Tourism Northern Ireland drive efficiencies by moving core business processes to the cloud

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