Decision-Making under Uncertainty in the Civil Service

The Covid-19 pandemic and the oil price shock emanating from the war in Ukraine are but two examples of crises that perpetuate the uncertain environment under which policymakers working in the civil service currently operate. Climate change...

Delegation: Achieving Results Through Others

Effective delegation is a core skill for all types of managers. Failing to delegate effectively has immediate and longer-term consequences for the individual manager, their team and the organisation. Effective delegation can ease managers’ workloads and it...

Using Behavioural Insights to Improve Policy Making

Governments across the world are increasingly using behavioural insights (also known as behavioural economics and behavioural psychology) to design, enhance and continuously improve their policies and service delivery. Behavioural insights can help government officials have a more...

Implementing Strategy in the Civil Service – Two-Day Training Seminar

This is a two-day training course taking place on Wednesday 26th and Thursday 27th November

A strategy is only as good as its implementation – the extent to which it actually delivers intended policy outcomes. This...

Understanding the Political Dimension of Civil Service Policy Making

This training seminar will examine in detail how political thinking and the political dimension of a government's programme interact with the processes of the civil service making impartial and objective policy, and giving ministers impartial advice. It...

Implementing Strategy in the Civil Service – Two-Day Training Seminar

This is a two-day training course taking place on Tuesday 22nd and Wednesday 23rd July

A strategy is only as good as its implementation – the extent to which it actually delivers intended policy outcomes. This...

Scenario Planning for Policy Makers

There are a number of highly effective tools that can be used to improve the robustness of your policy planning and development. The methodical application of futures thinking, including horizon scanning and scenario planning, will...

Mission-Driven Government: Strategy, Innovation, Iteration

One approach to policy-making that is gaining traction around the world as 2025 starts is the concept of mission-driven government. It is intended to address some of the practical challenges of policy, such as better design and...

The Five Principles of Strategic Communication

Strategic Communications is about building engagement that delivers your organisation’s core aims by: Developing and delivering strategic aims; Building constructive relationships; Understanding and influencing opinion; Managing risk and reputation. On this highly interactive, interesting and engaging training...