Australian Public Service Commission updates remote working guidance amid COVID case spike

Federal agencies in Australia have been given greater flexibility to allow public servants to work from home in response to a rise in COVID-19 cases across the country.
The Australian Public Service Commission issued a new circular last week in which earlier advice to call public servants back to the office “as soon as it is safe to do so” was omitted.
The move comes after the Australian Health Protection Principal Committee recommended that the country’s employers consider allowing staff to work from home in a bid to curb the latest spike in COVID cases and deaths, which reached 53,850 and 90 respectively on 20 July alone. Recent surveys have suggested coronavirus infections among APS staff have exceeded 3,000 a fortnight.
“For operational reasons, some employees will be required to physically attend their usual workplace. For others, flexibility, including working from home arrangements, may be a suitable option,” the circular said.
Agencies are responsible for setting their own working arrangements and updating them based on government and health authority advice. The circular said agency leaders must ensure the delivery of services to the public whilst keeping their staff safe.
“Given the emergence of new COVID-19 variants, and fluctuations in cases, agencies should remain flexible in responding and adapting to changes in such advice,” it said, adding that agencies must update their business continuity plans and risk management contingencies, “including the impact of staff absences due to illness”.
Supporting those who are working from home
The circular said agencies should support employees who are working from home by arranging regular check-ins and teleconferences, and that in cases where flexible working arrangements cannot be accommodated, “agencies should consider whether the employee can temporarily undertake a different (more flexible) role, either within their agency or in a different agency”.
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It also stated that “agencies should facilitate flexible working arrangements to allow employees to continue working” in cases where they are unable to access supervision for their children.
Public service minister Katy Gallagher said agencies should be prepared to meet the workforce challenges posed by a predicted increase in case numbers.
“We have seen throughout the pandemic that public servants, like many Australians, have successfully worked remotely,” she told the Canberra Times. “Agencies will make decisions about how to manage their own workforces while taking into account health advice and service delivery requirements.”
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