Solving the public services productivity puzzle
Exclusive insights from civil servants on the power of innovation
Over the years, civil services around the world have tried a range of initiatives to improve productivity – often with mixed results.
Now, more than ever, governments face unprecedented demands and must focus on fresh ways of addressing the issue.
New Global Government Forum research finds that nine in ten civil servants globally say their organisation faces a productivity challenge.
In July 2024, Global Government Forum surveyed 277 public servants around the world to understand their views on productivity, the actions they’re taking, and where they see the greatest potential to drive results. The report, supported by knowledge partner SAS, also draws on expert input from senior civil servants in Global Government Forum’s network.
Read this report to understand:
- The scale and nature of the productivity challenge facing public service organisations.
- The strategies government organisations are deploying to improve productivity and where they see the greatest opportunity for further gains.
- The role that technology plays in boosting productivity today and in the future.
- The potential for AI to improve productivity in government organisations.
- Examples from government organisations in Canada, Brazil, the UK, Singapore, and more
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This content is brought to you by a Global Government Forum, Knowledge Partner.
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