Civil Service Learning & Development

Global Government Forum provides a wide range of live, interactive training courses which build on our ethos of providing high-quality events and information for civil servants from around the world. Our courses are listed below, or for bespoke training programmes visit our About our training page for more information. For more details on our trainers visit Trainer biographies. We provide training delivered both virtually and face-to-face.

Global Government Forum, as part of Pendragon International Media Ltd, have been named as a supplier on Crown Commercial Service’s (CCS) Learning & Training Services DPS Framework. All our Learning and Training services are included in the framework.
CCS supports the public sector to achieve maximum commercial value when procuring common goods and services.

Societies are governed in various ways including through laws, institutions, networks and social norms. Policy narratives are also a significant driver of government policies and an important factor in how they are implemented. Analysis and careful use of evidence are widely promoted ingredients in policy making; narratives (which convey and organise policy information) are also important but perhaps not so widely recognised. In fact, the communication of the rationale for a policy's aims by means of narratives is key to public understanding of the need for the policy and for its acceptance by the general public. This event explores the impact that narratives have on policy design and implementation, and considers the implications for governance and policy making.
25 June 2024
Online
Communications, Delivery, Policy, Strategy

There are a number of highly effective tools that can be used to improve the robustness of your policy planning and development. The methodical application of futures thinking, including horizon scanning and scenario planning, will enable you to think about and develop policy in a more strategic way, adding greatly to its value for policy-making teams and decision-makers.

27 June 2024
Online
Policy, Risk Management, Strategy
In practically whichever country you look at, women tend to be under-represented at the higher organisational levels. Many countries have legislation in place to address this issue, but even where discrimination and pay disparity are illegal, such bad practices often seem to continue with apparent impunity, often at alarmingly significant levels, despite the best intentions of the legislators. Other factors can also hold women back, ranging from external perceived expectations about leadership profiles, job roles, or a lack of opportunity, through to personal issues such as self-confidence and an absence of obvious career ladders for women to progress.

Global Government Forum are pleased to present two stand-alone, but complementary seminars that look into a wide range of issues affecting women who are either looking to move into leadership roles, or who are already in such roles, and who wish to equip themselves for a further upwards move.  

2 July 2024
Online
Governance, Management, Leadership and Teams
In practically whichever country you look at, women tend to be under-represented at the higher organisational levels. Many countries have legislation in place to address this issue, but even where discrimination and pay disparity are illegal, such bad practices often seem to continue with apparent impunity, often at alarmingly significant levels, despite the best intentions of the legislators. Other factors can also hold women back, ranging from external perceived expectations about leadership profiles, job roles, or a lack of opportunity, through to personal issues such as self-confidence and an absence of obvious career ladders for women to progress.

Global Government Forum are pleased to present two stand-alone, but complementary seminars that look into a wide range of issues affecting women who are either looking to move into leadership roles, or who are already in such roles, and who wish to equip themselves for a further upwards move.  

9 July 2024
Online
Governance, Management, Leadership and Teams
This is a two-day training course taking place on Tuesday 16th and Wednesday 17th July.

A strategy is only as good as its implementation – the extent to which it actually delivers intended policy outcomes. This event provides an in-depth exploration of the key ingredients for implementing strategy and policy in the civil service or any public sector role. Starting with the foundations of strategy, the event explores a wide range of implementation issues including feasibility, capacity, project management and change management. The event is very interactive and will include insights from senior civil service leaders.
16 July 2024
Central London
Delivery, Policy, Project Planning, Strategy
This highly practical training seminar is designed to help you to develop your skills and confidence in writing briefings for senior officials and political decision-takers. We will explore the policy context of briefing, examine a range of structures and templates for different type of briefs, and introduce a framework for writing policy briefs. The session will comprise a mix of guidance, discussion and practical exercises.
18 July 2024
Online
Communications, Policy
This very interactive workshop is designed to introduce Civil Service professionals to the world of Artificial Intelligence (AI). The seminar will cover fundamental concepts of AI, its applications in the public sector, ethical considerations, and practical tools. It aims to provide a comprehensive understanding of AI, especially for those new to the field, and explore its potential in enhancing government services.
18 September 2024
Online
AI, Data, Delivery, Digital

There are a number of highly effective tools that can be used to improve the robustness of your policy planning and development. The methodical application of futures thinking, including horizon scanning and scenario planning, will enable you to think about and develop policy in a more strategic way, adding greatly to its value for policy-making teams and decision-makers.

19 September 2024
Online
Policy, Risk Management, Strategy

This is a two-day training course taking place on Wednesday 25th and Thursday 26th September.

This interactive and engaging training provides an overview of the essentials of management and leadership. Day one focuses on a “management and leadership triangle” that provides a core foundation for both management and leadership roles. We will explore the overlap and differences between management and leadership and different styles of management. Then we will address how to set clear objectives, support people’s motivation, and give and receive constructive feedback. These three areas that can make a massive difference to the perception of your performance as a manager and leader.

On day two, we will look at how four key aspects of leadership that will enhance your ability to lead teams and to progress further in your career. We will consider how to lead teams, fostering the spirit of collaborative effort, wherever you and your colleagues are situated. We will address what it means to be a strategic leader. We will explore how you can better lead people through change. And we will consider how you can be a catalyst for continuous improvement as a leader. (Descriptif disponible en français).

25 September 2024
Online
Management, Leadership and Teams
This course is designed specifically for people working in communications roles in the civil service and in the world of politics. The day is structured around the work that you will be involved in in these worlds, covering the principles of communication, media management, the press office, building coherent communications strategies and strong inter-personal professional networks, and understanding narrative.
3 October 2024
Online
Communications