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How civil servants can overcome barriers to innovation and digital transformation in the UK government

By on 30/03/2023 | Updated on 31/03/2023

Improving the use of digital, data and technology (DDaT) across the public sector has been a long-term goal of the government. UK public sector organisations are expected to entirely digitise their essential services in order to keep pace with citizen demand, but what challenges prevent them from taking strategic steps towards full digital transformation?

UK public sector organisations are under pressure. They face rising digital expectations from citizens, and operational pressure caused by spiralling costs, legacy systems, and interoperability challenges.

To meet these high-profile challenges, they must improve their digital capabilities – but can often face barriers to doing so.

CloudSource, an expert business specialising in providing digital transformation, strategy, and delivery services to UK public sector organisations, has surveyed a selected audience of public sector organisations to better understand the challenges and pitfalls they face innovating their operations.

A total of 120 individuals from 100+ central and local government organisations participated in the survey and shared their feedback. 

The results revealed an unprecedented appetite among organisations to take forward the tactical digital initiatives that are needed to realise their organisation’s strategic transformation vision, and roadmaps

However, the study also identified the real barriers to public service digitisation by asking key questions including:

  • How are UK public sector organisations progressing within their roadmap?
  • What can be done to democratise digital skills and support organisations struggling to modernise?
  • To what extent are organisations capitalising on digital, data, and technology (DDaT) benefits to meet citizens’ digital expectations?
  • What are the challenges for the leadership team? 

Download the full report to the get answers to these questions and learn the other findings about the digital transformation challenge facing the public sector – and how it can be met.

Complete the form below to download the report

Enabling Innovation and Digital Change within the UK Government

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This content is brought to you by a Global Government Forum, Knowledge Partner.