Data and Records Management in the Civil Service – 24 July 2025

Description

One of the most commonly identified group of problems facing civil service departments in terms of accessing, making effective use of, and sharing data and information, are the issues of data quality, data storage, legacy records and the lack of interoperability that this causes. Having in place proper records management processes and procedures is key to tackling this problem and to enabling organisations to make effective use of the vast amounts of untapped data they hold, including sharing data appropriately across departments and with other public sector organisations.

This course is designed to provide a comprehensive introduction to the subject of data governance and records management in the civil service and the wider public sector. It covers all the main knowledge you need, explains the terminology, examines what processes are involved, and explores the benefits of good data and records management for everyone working in the civil service, whatever your role or level.