Future-proofing government digital capability
For more than a decade, governments have treated digital capability as a strategic priority, with access to digital expertise repeatedly framed as central to effective transformation.
Significant progress has been made: specialist digital professions have been created, new approaches to recruitment and pay have been introduced, training programmes have been established, and governments have reformed how they engage with suppliers and the market.
Despite this, senior leaders across very different systems continue to describe digital capability as a pressing issue and a moving target. Progress has not kept pace with the growth of digital government and at the same time, the nature of capability challenges is evolving with the rise of tools such as artificial intelligence, which are intensifying expectations and changing how work is carried out.
Governments agree on the importance of digital capability and many of the core elements required, though they can be realised in very different ways.
This study, led by Kevin Cunnington, executive advisor at Global Government Forum and former director-general of the UK Government Digital Service, identifies six common foundations that underpin the development of digital capability across governments.
Please complete the form below to download the report.
For any queries or feedback, please contact Sarah Wray, research editor at Global Government Forum, on [email protected]
Future-proofing government digital capability
About Sarah Wray
Sarah has over 15 years’ experience as a journalist with a specialism in the public sector and topics such as digitalisation and climate action. Sarah was formerly the editor of Cities Today and Smart Cities World, as well as a specialist video-based publication in the aerospace sector. She has also written for publications including Smart Cities Dive, Mobile Europe, Mobile World Live and Computer Weekly.
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