What Canadian healthcare can learn from the UK’s NHS: how digital workers improved critical patient care during COVID-19

The Dorset Clinical Commissioning Group has a long history of thinking outside the box and driving its patient services to ever higher standards. In the COVID-19 pandemic, this meant using intelligent automation to both help share critical data, and quicken the development of care plans for vulnerable patients.
In this inspiring case study, Canadian healthcare organizations can learn from this innovative NHS organization at a time when providers are experiencing unprecedented pressures on the system due to COVID-19, and in light of the extraordinary economic challenges gripping the country.
Download this engaging snapshot to gain valuable insight into the NHS’ award-winning innovation that has automated and improved the quality of e-referrals while also allowing severely constrained staff to focus on the rising needs of patients during the global pandemic.
Key points of takeaway from this case study are:
- Why intelligent automation is key critical for improving healthcare
- How the NHS assessed processes and innovated with digital workers
- The success experienced by the NHS’ Dorset Clinical Commissioning Group by automating e-referrals as part of critical patient care
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What Canadian healthcare can learn from the UK’s NHS: how digital workers improved critical patient care during COVID-19
To watch a recording of Blue Prism’s webinar ‘Accelerating digital transformation: how intelligent automation can set the foundations for government and healthcare’ please click here